Resources › Cash flow

Jobs Booked, Bank Empty? Why Your Trade Business Is Always Short

By Luke Tadich · The Tradie Owner

Short answer: Being booked out and broke isn't a workload problem, it's a timing problem — you're financing every job by letting too much time pass between doing the work and being paid for it. Take deposits, bill in progress claims, invoice the same day, and put terms in writing before you start, and the cash catches up to the diary.

Your diary's full for the next six weeks. Two crews out, a third one starting Monday. By any normal measure you're smashing it. Then Thursday afternoon you're on the phone to your supplier asking for an extra week on the account, and doing the maths on whether the BAS gets paid on time or the subbies do first.

That gap — flat out on paper, broke in the bank — isn't bad luck and it isn't a sign you're bad at business. It means the work is moving faster than the money. Every job you start before you're paid for the last one is a loan you've given someone, interest-free, and you didn't even get to choose the borrower.

The diary is not the bank account

Most tradies track how busy they are by how full the diary looks. That's the wrong scoreboard. A full diary tells you revenue is coming. It tells you nothing about when. And "when" is the only number that decides whether you can make payroll, cover materials, or pay yourself this month.

A full diary and an empty bank account are two different businesses wearing the same overalls.

Where the gap actually happens

Walk through a normal job and you'll find the leak every time. It's rarely one big hole — it's four or five small ones stacked on top of each other:

Add those up on a $1M+ business running several jobs at once and you can easily be carrying six figures of your own cash, tied up in work you've already done, that should be sitting in your account instead.

Four moves that close the gap

1. Take a deposit before you turn a wheel

A deposit of 10–20% before the job starts (check your state's rules — several states cap deposits on domestic building work) means the client is funding the start of their own job, not you. If a client won't put down a deposit, that's useful information too — it usually tells you something about how the rest of the job will go.

2. Bill in progress claims, not one number at the end

Anything longer than a week or two should be broken into progress claims tied to milestones — base stage, lock-up, practical completion, whatever suits your trade. You get paid as the job proceeds instead of financing the whole thing and hoping the final invoice lands clean.

3. Invoice the same day the work's done

Every day between finishing a job and sending the invoice is a day added to your payment terms, for free, that you gave away for no reason. Build it into the job close-out: the invoice goes out same-day, every time, no exceptions for being flat out. If you're too busy to invoice, you're too busy to be broke — pick one.

4. Put payment terms in writing before the tools come out

Every quote or contract should state, in plain English, the deposit, the progress claim schedule, and the number of days to pay the final invoice. If it's not written down before the job starts, you're negotiating it after the fact from a much weaker position — with an angry client instead of an agreed contract.

What it looks like once it's fixed

Take a business doing $1.5M a year, running three to four jobs at a time. Before: one invoice per job at completion, sent whenever there's a spare hour, on 30-day terms that regularly stretch to 50. That's easily eight to ten weeks of float sitting outside the bank account at any given time — real money, gone, doing nothing for you. After: 15% deposit, two progress claims, same-day final invoicing, 14-day terms enforced without apology. The revenue hasn't changed. The bank balance has, because the gap between doing the work and being paid for it just got a lot shorter.

The mindset shift that actually fixes it

I built and scaled a trade business from the ground up, and I learned this one the hard way before I learned it the smart way. The businesses that feel like they're drowning while flat out almost never have a sales problem. They have a terms problem — they've quietly agreed, job after job, to be their customers' bank. Fix the terms and the timing, and the same amount of work starts showing up in the account when you actually need it, not six weeks after.

Common questions

How do progress payments work for tradies in Australia?

You break the job into stages — for example base, lock-up and completion — and invoice an agreed amount at each stage instead of one bill at the end. The stages and amounts should be set out in the quote or contract before the job starts.

Can I ask for a deposit before starting a trade job?

Yes, and you should. Check your state's building and consumer affairs rules first — several states cap deposits on domestic building contracts, often around 10% — then put the figure in writing on every quote.

Why am I always short on cash even though I'm flat out busy?

Because being busy measures work in the diary, not money in the bank. If you're funding materials and labour for weeks before you invoice, and invoicing slowly on top of that, you can be fully booked and still cash-poor at the same time.

What's a reasonable payment term to put on a trade invoice?

Seven to fourteen days is realistic for most trade work and is far more enforceable than 30, which regularly slips to 45 or 60 in practice. Shorter terms, stated up front and applied consistently, close most of the cash flow gap on their own.

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